Principle 1

Agents and Consultants Practice Responsible Business Ethics

• Avoid conflicts of interest.
• Observe appropriate levels of confidentiality and transparency.
• Act professionally, honestly, and responsibly.
• Refrain from being party to any attempt by students or others to engage in fraudulent visa applications.
• Act in the best interests of the student at all times.
• Declare conflicts of interest.
• Be transparent about fees paid by students and commissions paid by providers.
• Provide clear avenues for handling complaints and resolving disputes.
• Comply with relevant laws and regulations.