Use of AI for Enrolment and Engagement In recent years, artificial intelligence (AI) has transformed industries globally, and higher education is no exception. Universities and colleges face increasing competition for students while striving to provide meaningful engagement in a digital-first world. To meet these challenges, institutions must explore innovative ways to attract, retain, and engage [...]
Customer Service Guide for Education Providers and Agents This guide serves as a roadmap to foster professional, empathetic, and responsive service across all customer touchpoints. By following these standards, college staff or agents ensure a seamless, positive experience for students, staff, and stakeholders alike. Objective This guide aims to help education providers and agents manage [...]
How Training Can Make Professionals More Productive There’s no denying that artificial intelligence (AI), particularly generative tools like ChatGPT, has revolutionised the modern workplace. AI can boost productivity, spark creativity, and streamline operations across a variety of roles and industries. However, the speed of AI adoption has outpaced many employees’ ability to fully utilise these [...]
Transnational Education Programs Exempt from Australia's National Planning Levels The Australian Government is taking steps to manage the growth in international education by introducing a National Planning Level from 1 January 2025 to 270,000 new overseas students. This cap will apply to higher education and VET sectors, but there’s an important exemption for transnational education [...]
Economic Impact of International Education in Australia If we account for all the spending by international students in Australia, including tuition, accommodation, food, and other expenses, then in the 2023-24 financial year, international students contributed around $48 billion to Australia’s exports. Whether students use money from their home countries or earnings from working in Australia, [...]
Building Blocks of International Education: Key Players and Their Contributions in Australia International education is one of Australia’s most dynamic and impactful sectors. It fuels the economy, enriches cultural diversity, and helps shape global connections. Australia consistently ranks among the top destinations for international students, offering high-quality education and a lifestyle that attracts students from [...]
Cap on International Student Enrolments in Australia given a green light by the Senate Committee In a significant development for Australia's international education sector, the Senate Committee has recommended the introduction of a cap on international student enrolments through the ESOS Amendment Bill, as reported by THE PIE. After extensive public hearings, the [...]
Education providers in Australia note: A revised Education Services for Overseas Students (Calculation of Refund) Instrument 2024 came into effect on October 1, 2024 Overview The Education Services for Overseas Students (Calculation of Refund) Instrument 2024 (the Instrument) came into effect on October 1, 2024. This legislative instrument provides clarity on calculating refunds for unspent [...]
Examples of Unethical Recruitment Practices in Australian International Education Australia has seen a growing influx of international students, reflecting its appeal as a top study destination. However, this increase has also shed light on numerous unethical recruitment practices by education agents. These agents often exploit student visa processes, disseminating misinformation and making false promises that [...]
Update on Australian International Student Visa Applications September 2024 International student visa applications to Australia have seen a dramatic decrease, plummeting by half following the government's recent measures to reduce the country's migrant intake. According to data from the Department of Education, as reported to the Sydney Morning Herald, only 15,270 applications were lodged from [...]
