How Training Can Make Professionals More Productive
There’s no denying that artificial intelligence (AI), particularly generative tools like ChatGPT, has revolutionised the modern workplace. AI can boost productivity, spark creativity, and streamline operations across a variety of roles and industries. However, the speed of AI adoption has outpaced many employees’ ability to fully utilise these tools. Without proper training, businesses risk burdening their workforce, limiting potential benefits, and slowing progress.
While the excitement around AI is justified, organisations must approach this transformation strategically. Forcing employees to adopt new technologies without assessing their readiness or providing sufficient support creates unnecessary stress and inefficiency. Let’s explore how employers can better support their teams through this journey and maximise productivity.
Provide Tailored Training for Specific Roles
A smooth technology rollout begins with a clear implementation strategy. Yet, recent research from Upwork shows that only 26% of companies offer structured training programs, leaving the majority of workers to navigate these complex tools independently—a costly and inefficient approach. Employees left without guidance often waste time filtering through countless training resources, delaying progress.
Forward-thinking companies recognise that generic training isn’t enough. To unlock AI’s potential, businesses must offer highly specialised training tailored to individual roles and teams. With generative AI serving diverse functions across industries, employees need targeted guidance to identify the right tools for their job.
Create Time for On-the-Job Learning
Many employees struggle to leverage new technologies effectively because they aren’t given enough time to learn. Unrealistic expectations compound the issue—96% of executives expect new hires to boost productivity within just two weeks. This pressure can slow learning rather than accelerate it, especially for employees already juggling demanding workloads.
To foster sustainable productivity, leaders should adopt a long-term perspective on learning. Employees need dedicated time within the workday to explore new tools and take relevant training programs. Hands-on experimentation with AI during work hours accelerates familiarity and builds confidence.
Furthermore, organisations must address burnout before adding new tasks or training requirements. Stressed and overwhelmed employees lack the capacity to absorb new skills, no matter how beneficial they may be. A well-prepared and supported workforce is essential for successful technology integration.
Use External Talent to Bridge Skill Gaps
When burnout is pervasive, expecting employees to master new tools may not be realistic. Instead, organizations can bring in external experts—such as consultants or IT specialists—who are already proficient with these technologies. These professionals can implement solutions quickly, relieving some of the burden on internal staff.
Interestingly, studies indicate that freelancers experience lower levels of burnout than full-time employees, making them an attractive option for short-term projects. In fact, 48% of C-suite leaders have relied on freelance talent to jumpstart delayed projects in the past year. Leveraging external talent not only speeds up adoption but also allows internal employees to focus on their core responsibilities.
Maximise Staff Productivity Potential
While AI has transformed work processes, employees remain the heart of every organsation. Now more than ever, staff training is essential to harness the full potential of tools like generative AI, social media platforms, and automation technologies. These innovations can streamline repetitive tasks, allowing employees to focus on higher-value work.
However, overwhelmed workers may perceive these tools as “too much, too soon,” leading to frustration rather than efficiency. Business leaders must strike a balance—revisiting training programs, adjusting expectations, and considering alternative talent sources to avoid burnout and disengagement.
By investing in thoughtful training programs and leveraging the right talent, businesses can unlock the full potential of AI, driving innovation and long-term success.
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If your organisation is ready to boost productivity and future-proof your workforce, reach out to us to explore customised training solutions.
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